Questions couples and venues ask
The booth
How big is it and will it fit?
About 44" x 30.5" and 74" tall. It rolls through a standard 32" door and needs one regular outlet. Stairs without a ramp or elevator are the one thing we can't do, so we check with your venue first.
How many people fit inside?
Two on the bench comfortably, four if they're close. The four-person strips are usually the best ones.
Can it go outside?
Under a tent or a covered patio on a level, hard surface, yes. Open lawn, no.
Is it accessible?
Yes. Guests using a wheelchair can use the booth with the curtain open and the camera angled by the attendant. The touchscreen is reachable from a seated position.
Prints and design
Can the strip match our invitations?
Yes. Send us your suite or your colors and we'll design the strip to match. You approve a proof two weeks out.
Do guests get digital copies?
Every photo goes into a private online gallery you can share after the event. Prints are the main event, though.
Does everyone in the photo get a copy?
Yes. If four people are in the booth, four strips print.
What's the guestbook?
A second copy of every strip goes into a book, and guests write a note next to it. You take it home that night.
Booking and money
How do I hold a date?
A $200 deposit and a signed agreement, both done from your booking link. The balance is due 14 days before.
What if we cancel?
The deposit is refundable up to 60 days before the event. Inside 60 days it isn't, but we'll move it to a new date once at no charge.
Is there a minimum?
Three hours on Friday and Saturday evenings.
Do you charge for the idle hour during dinner?
Not on The Whole Evening package. On other packages it's billed as time.
Logistics
Is it insured?
Yes. General liability, with a certificate of insurance sent to your venue on request.
Where do you travel?
Monroe County is included. Wayne, Ontario, Livingston, Genesee, and Orleans counties are welcome with a mileage fee from Greece.
When do you arrive?
One hour before your rental starts. Setup takes about 45 minutes.
What if something goes wrong?
The booth is attended the whole time by someone who maintains these machines professionally, with spare parts and media on hand.
Tell us about your day.
You'll hear back the same day, usually within a couple of hours. No pressure, no automated follow-ups.
Prefer to talk? 585-204-2749